Data protection policy

1.THE PERSON COLLECTING THE DATA IS:

Susanna Mittermaier, Pragmatic Psychology LL, 77 Camden Street Lower, Dublin, D02 XE80, Ireland

2.WHAT DATA AM I STORING

I store the data I need to maintain the relationship I have with customers and clients.  The data ranges from records of your full name, email address and country to more detailed records which include your name, telephone number, email address, private and business address as well as information about your dependents.

If you come to a class or buy a product, your tax registration number or your VAT registration number will be stored for tax purposes, along with any other data that is required to issue correct invoices in all the jurisdictions where I work.

I can keep your delivery address as well as your invoice address that can be used to verify credit card payments or other forms of payment.

3. WHY DO I STORE YOUR DATA?

I store your data to be able to offer free services, and to fulfil my contractual obligations towards customers and clients.

I collect personal data so that I can send you information, free products and trials and can register you for classes and telecalls.

Classes and telecalls are recorded and sent to you, so that clients and customers are able to listen again to the classes and telecalls that they attended. These classes and telecalls are also sold as products in the shop.

4. WHO HAS ACCESS TO YOUR DATA?

My team and I have access to your data, to be able to fulfil our contractual obligations to our customers and clients. My team is my communication and marketing team, the events organisers, as well as my administrative team.

Additionally, there is sometimes a requirement to outsource special tasks within for example IT and bookkeeping, and then I will allow consultants access to your data, when and where this is required to fulfil my legal duties to official authorities or I where can broaden and improve my services.

Additionally, (1) Access Consciousness, LLC, 406 Present Street, Stafford, TX 77477, USA, (2) Access Consciousness International Limited, 6 Greenview, Riverway, South Douglas Rd., Cork T12 DCR 4, Ireland, und (3) Access Seminars Australia PTY LTD, 55 Lorikeet Drive, Peregian Beach, QLD 4573, Australia, all three known as „Access Consciousness“ or the business, have access to your basic data (full name, email address, delivery address, country and telephone number), when they register for one of my Access Consciousness classes through my website or through www.aaccessconscioussness.com

Please note: Access Consciousness only receives access to your basic data, if you register for one of the classes or calls I offer through Access Consciousness. Access Consciousness does not have access to your tax or VAT registration numbers.

5. DO I SHARE YOUR DATA?

As stated above, I share your data with Access Consciousness when you decide to take an Access Consciousness class.
Access Consciousness operates a franchise system, that uses the same website worldwide www.accessconsciousness.com to market its services.

Please note:
I will not sure your data with facilitators who you haven’t take a class with. Access Consciousness is bound by the same data protection agreement as I am.

6. HOW LONG IS DATA STORED?

I keep the data for as long as:
– I have a relationship to you as customer, client or interested party
– as long as I am legally required to for tax purposes
– until you cancel, or ask me to delete your information

7. WHAT DATA PROTECTION RIGHTS DO YOU HAVE AS A CUSTOMER?

As a customer, you have the right…
– to manage your emails and paid subscriptions
– to correct any date held about you
– to obtain information about the data that I am holding
– to apply for the deletion or the restriction of the data held about you

If you would like to update, change or add to your data, please let me know by contacting me on this email address: info@pragmaticpsychology.com

If you would like to be deleted from my database, please contact me here: info@pragmaticpsychology.com.

8. DO CUSTOMERS HAVE TO SHARE THEIR DATA?

Yes, as a customer or client you have to share the data that I need to fulfil the contractural duties I have with the different services I offer.

Depending on the services you request from me, I will ask you to share with me your full name, email address and country and for more extensive services your full name, telephone number, email address, private and work address as well as information about dependents.

9. COOKIES, PROFILING UND AUTOMATION

I use cookies to keep my website practical and user friendly. If you’re visiting my website for the first time, there will be a Pop-up that will inform you that I use cookies and that you agree to me putting cookies on your computer if you continue. A cookie is put on your computer so that the pop-up doesn’t show up every time you visit the site.

I don’t do any automated profiling of clients and customers. From time to time I will check which subjects a client might be interested in, based on his / her earlier choices of classes or products.

I will not share your data, or sell it to external agents. The prerequisites for advanced classes will be checked automatically.

10. WHERE WILL YOUR DATA BE STORED?

 I use several systems to store your data, to keep my contractual obligations to my customers and clients and to be able to work all over the world.

Generally information is stored in cloud services and computers in my country of residence, in the United States of America, the EU and Australia.

11. HOW DO I PROTECT YOUR DATA?

All employees and contractors of Access Consciousness as well as external agents that I work with have signed confidentiality agreements. They have also been trained in data protection.

The data can only be accessed over secure servers and by users who have the authority to access the data.

12. GOOGLE ANALYTICS

This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google.”) Google Analytics uses so-called “cookies”, which are text files that are placed on your computer, and which allow me to see how you have been using the website. The information generated by the cookies about your use of the website is generally transferred to a server belonging to Google in the USA, and stored there.  If  IP- anonymisation is activated on this website, your IP-address will be abbreviated by google for European Member states, or for other parties to the agreement of the European Economic area. It’s only in exceptional circumstances that the full IP-address is transferred to a Google server in the US and abbreviated there. On behalf of the website provider, Google will use this information to analyse your usage of the website, to put together reports about website activity, and to provide further services related to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google. You can refuse the use of cookies by changing settings on your browser software.; we are letting you know that if you do this, the full functionality of the website will not be available to you.

You can also prevent Google’s collection and use of data (cookies and IP address), if you download and install the Browser-plugin by following this link:

http://tools.google.com/dlpage/gaoptout?hl=en